Want to join us in reshaping the airport experience?
Posted by Patricia Simillon & Lucas Malki (Strategic Marketing, Airlines Operations, Airline IT, Amadeus IT Group) As a frequent traveller, we need your valuable ideas and thoughts to help airports...
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Real-time baggage tracking coming soon to a suitcase near you
Your plane lands after a six hour flight to the Caribbean. Finally, after all of the hectic months of work in the frigidly cold city – your tropical dream holiday has arrived. You’ve packed everything...
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It’s time to reinvent the airport ecosystem!
Airports, airlines, ground handlers – part of a unique ecosystem dependent on strong collaboration between its players to service the diverse needs of today’s passengers. But airport customers are...
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Free webinar: Rethinking airports for future connected travelers
Posted by Patricia Simillon ( Airlines Operations Strategy, Airline IT, Amadeus IT Group) and Brian Beard (Executive Technology Consultant, North America, Amadeus IT Group) Join us on Tuesday 12 June...
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Is global economic instability the only certainty for the aviation industry?
A near ‘perfect storm’ of instability, debt, uneven GDP growth expectations, a shift of economic power from west to east, the emergence of new trading blocs and changes in the pattern of globalisation...
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Has volatile airline profitability become the new normal?
Sustainability of airline profitability will remain a prime long-term concern for the entire airline ecosystem as it influences carrier strategies, tactics and priorities. Whilst other players in the...
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Innovation, engagement, and collaboration will propel the new Airport Ecosystem
For all airport players, there are great opportunities to forge mutually beneficial partnerships, transforming the airport environment into a highly profitable, commercial destination. Highlighted in a...
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Download our new airline report – Passengers first: Re-thinking irregular...
Irregular operations can have a significant impact on airline costs and can also cause serious damage to an airline’s image and reputation, especially when amplified through social media. Major...
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Join us for an exclusive webinar with Air Transport World on irregular...
Air Transport World and Amadeus will be hosting an exclusive webinar on the 5 key areas where airlines can improve irregular operations management. There are many reasons why flight delays or...
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Research suggests Chinese travellers more likely to voice airline angst via...
Our research paper on irregular airline operations explores the true impact they have on airlines with an emphasis on understanding the traveller’s perspective so airlines can better manage customer...
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Looking back on day one of the Amadeus Digital Merchandising Conference
Today’s conference in Bangkok included the launch of part two of our Traveller Tribes 2030 study ‘Building a more rewarding journey’, which was well received by customers and journalists alike....
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An airline CFO’s remedy to painful financial processes
Every airline CFO dreams of financial processes that involve more gain and less pain. Optimised and efficient financial management is a top priority for them, but it’s not always easy to achieve,...
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At this year’s IATA World Financial Symposium, the topic at the forefront of everyone’s minds is this year’s profit margin, and how to improve on those figures. Julie Perovic, Senior Economist at...
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Defining the purchasing behaviour of a Cultural Purist
Our Future Traveller Tribes 2030 reports identified a set of six traveller tribes – each with an inherently different set of characteristics. Why does this matter? In a world where travellers’...
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What will define the travel purchasing behaviour of Simplicity Searchers?
Of all the tribes we’ve identified, Simplicity Searchers will be most open to personalised offers, especially from a trusted brand who can provide the perfect package to suit their needs. They...
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What will define the travel purchasing behaviour of Social Capital Seekers?
Social Capital Seekers want to be seen as having the kinds of travel experiences their peers and network groups are trending and tweeting about. They will be heavily influenced by their social media...
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What will define the travel purchasing behaviour of Obligation Meeters?
Obligation Meeters uniquely balance freedom and restraint and their travel dates and locations are primarily predetermined by work, family, religious, or holiday commitments. Based on their unique...
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What will define the travel purchasing behaviour of Reward Hunters?
Reward Hunters want to know about special experiences, locations, and places to stay that are a notch above the rest. Styles of travel can vary significantly for this tribe, from a relaxing retreat to...
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What will define the travel purchasing behaviour of Ethical Travellers?
Ethical Travellers will select primarily organisations and travel options that have published details of their social awareness on the environment, their working or purchasing policy, and their good...
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Why you need to know about the luxury travellers of tomorrow
A coastline tour of the Grenadines with family and friends on a giant catamaran. Ice vases filled with tulips in the middle of a surprise birthday escapade. A private jet commissioned for a quick jaunt...
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